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Stroky

Support

Need help with Stroky? Here's where to start.

Common questions

See the full FAQ

Troubleshooting

Stroky won't analyze my drawing

Make sure you have a stable internet connection and that the photo of your drawing is clear and well-lit. If the problem continues, try restarting the app.

My upload seems stuck

Close and reopen Stroky, then try uploading again. Large or very high-resolution photos can take longer to process.

I don't see my previous coaching sessions

Make sure you're signed in with the same account you used before, and that you have an active internet connection so your history can sync.

The app is running slowly

Try closing other apps running in the background, and make sure Stroky is updated to the latest version from the App Store.

Subscription & billing help

Any subscription is managed entirely through your Apple ID. To view, change, or cancel it, open Settings on your iPhone, tap your name, then tap Subscriptions.

Apple Support

App Store help

For issues with purchases, refunds, or your Apple ID, Apple's own App Store Support can help directly.

Apple Support

Still need help?

Reach out and we'll get back to you as soon as we can.

Contact support